Brand Identity Suite

All communication will be through email only. Please NO phone calls or direct messages on Facebook or Instagram unless it was previously discussed. Website verbiage needs to be typed out in a word document (NO EXCEPTIONS). This makes it easier for the design process to run smoother and quicker. Multiple emails can be confusing and delay the process to avoid that please take your time when sending over information.

If at any time you have a question about your order please email us at info@shescreativeco.com. We will respond within 24-48 hours

She's Creative Branding Co. does not provide refunds for any services unless agreed upon. Having buyers remorse or wanting to use another company instead is not a suitable means for a refund. Once payment has been made, the sale is final. It is advised that you give your project sufficient time for completion for these reasons: revisions may be needed, there may be a peak in the orders received or prior orders may take slightly longer than expected. I provide a reasonable timeframe for each project, however, there may be an additional time needed before I can begin if it is a busy time. If for any reason you want to cancel a service already rendered or paid for, that is your choice. However, due to the work produced or in queue, payments already received by She's Creative Branding Co. will not be refunded in order to offset the loss of business.

All pricing is subject to change at any time and become effective upon posting to the site. If She's Creative Co. agreed to a price before changes on the site have been made, the client/customer will get the same pricing as agreed too. All payments MUST be made through the site. All payments are due in full when design is purchased.